Saarathy Pammac

Refund and Payment Policy

  • By accepting to make Payment/Donation Online it is implied that the Customer/Donor agrees to the Terms and Conditions of Net banking System/Credit Card/Payment Gateway Company.
  • Once the payment transaction is submitted, request for Refund will not be entertained.
  • After completing payment entries, customer/donor will get a unique Payment Identification Number (PID Number) which may be quoted for all future communications with reference to this transaction.
  • The actual updating of payment/donation by SAARATHY-PAMMAC will take place after getting confirmation from the bank. Accordingly, receipt of Payment of the Bill/Donation Receipt as per Income Tax norms, will be prepared and posted.
  • In the exigency of connection getting timed out or user clicking to close the browser before getting payment confirmation message, he/she has to wait for some time before proceeding to make subsequent payment for the same bill(s)/donation online.
  • If you are not getting the receipt or any break in connectivity in the middle of the operations, check the receipt status on the next day. The System has a provision for Auto Reconciliation and will generate a Provisional Receipt if the Payment was actually effected from your side.